{"id":3481,"date":"2020-12-08T09:09:52","date_gmt":"2020-12-08T08:09:52","guid":{"rendered":"https:\/\/defi-social.com\/?page_id=3481"},"modified":"2024-11-27T17:15:47","modified_gmt":"2024-11-27T16:15:47","slug":"indicateurs-qualiopi","status":"publish","type":"page","link":"https:\/\/defi-social.com\/index.php\/indicateurs-qualiopi\/","title":{"rendered":"Indicateurs QUALIOPI"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3481\" class=\"elementor elementor-3481\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e74acd4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e74acd4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7be029a\" data-id=\"7be029a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a052427 elementor-widget elementor-widget-image\" data-id=\"a052427\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/defi-social.com\/wp-content\/uploads\/2023\/02\/Logo-QUALIOPI-2023.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Logo-QUALIOPI\" data-elementor-lightbox-description=\"Certification QUALIOPI\" e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzkzMiwidXJsIjoiaHR0cHM6XC9cL2RlZmktc29jaWFsLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyM1wvMDJcL0xvZ28tUVVBTElPUEktMjAyMy5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"671\" height=\"274\" src=\"https:\/\/defi-social.com\/wp-content\/uploads\/2023\/02\/Logo-QUALIOPI-2023.png\" class=\"attachment-2048x2048 size-2048x2048 wp-image-3932\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/defi-social.com\/wp-content\/uploads\/2023\/02\/Logo-QUALIOPI-2023.png 671w, https:\/\/defi-social.com\/wp-content\/uploads\/2023\/02\/Logo-QUALIOPI-2023-300x123.png 300w, https:\/\/defi-social.com\/wp-content\/uploads\/2023\/02\/Logo-QUALIOPI-2023-350x143.png 350w\" sizes=\"100vw\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4d22299 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4d22299\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aad7d90\" data-id=\"aad7d90\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ce2f0c5 elementor-widget elementor-widget-text-editor\" data-id=\"ce2f0c5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<h2 style=\"text-align: center;\"><strong><span style=\"color: #333399;\">Notre organisme de formation Jo\u00ebl Hunault &#8211; Forma Diff est certifi\u00e9 pour ses actions de : L. 6313-1-1 Formation professionnelle continue.<\/span><\/strong><\/h2><div style=\"text-align: center;\"><strong><span style=\"color: #333399;\">Cliquez sur le lien pour visualiser le certificat :\u00a0<\/span><\/strong><\/div><div style=\"text-align: center;\"><strong><span style=\"color: #333399;\"><a href=\"https:\/\/defi-social.com\/wp-content\/uploads\/2021\/01\/Certificat-F0197-Joel-Hunault-Forma-Diff-26_12_2020_16_27_07.pdf\" data-wplink-edit=\"true\">Certificat &#8211; F0197 &#8211; Jo\u00ebl Hunault &#8211; Forma Diff &#8211; 26_12_2020_16_27_07<\/a><\/span><\/strong><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae2f2e6 elementor-widget elementor-widget-text-editor\" data-id=\"ae2f2e6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p style=\"text-align: center;\"><a href=\"https:\/\/defi-social.com\/wp-content\/uploads\/2024\/11\/Organigramme.pdf\"><strong>Cliquez sur ce lien pour visualiser l&#8217;organigramme de notre organisme.<\/strong><\/a><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9085abf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9085abf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c21887e\" data-id=\"c21887e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d3e2110 elementor-widget elementor-widget-heading\" data-id=\"d3e2110\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Crit\u00e8re 1 : Les conditions d\u2019information du public sur les prestations propos\u00e9es, les d\u00e9lais pour y acc\u00e9der et les r\u00e9sultats obtenus.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a78e524 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a78e524\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-da17161\" data-id=\"da17161\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2cc96ca elementor-widget elementor-widget-toggle\" data-id=\"2cc96ca\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4691\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-4691\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">\t1) Le prestataire diffuse une information accessible au public, d\u00e9taill\u00e9e et v\u00e9rifiable sur les prestations propos\u00e9es : pr\u00e9requis, objectifs, dur\u00e9e, modalit\u00e9s et d\u00e9lais d\u2019acc\u00e8s, tarifs, contacts, m\u00e9thodes mobilis\u00e9es et modalit\u00e9s d\u2019\u00e9valuation, accessibilit\u00e9 aux personnes handicap\u00e9es.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4691\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-4691\"><ul><li style=\"line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif; color: #333333;\"><span style=\"color: black;\">Voir le site\u00a0:<\/span><\/li><\/ul><p style=\"margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif; color: #333333;\"><a style=\"color: #954f72; text-decoration-line: underline;\" href=\"https:\/\/defi-social.com\/index.php\/liste-de-nos-formations\/\">Liste de nos formations<\/a><\/p><ul><li style=\"line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif; color: #333333;\"><span style=\"font-weight: bold;\">Point sur la vocation du centre de formation.<\/span><\/li><\/ul><p style=\"margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif; color: #333333;\">(Loi 2002 r\u00e9novant l\u2019action sociale et m\u00e9dico-social. \u00ab\u00a0Le dossier de l\u2019usager\u00a0\u00bb<\/p><ul><li style=\"line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif; color: #333333;\"><span style=\"font-weight: bold;\">Point sur les comp\u00e9tences requises\u00a0<\/span><\/li><\/ul><p style=\"margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif; color: #333333;\">Aucun pr\u00e9requis, cependant, il est conseill\u00e9 au prescripteur de la formation de s&#8217;assurer que les stagiaires aient la connaissance des principes vis\u00e9s par la loi n\u00b0 2002-2 du 2 janvier 2002 r\u00e9novant l&#8217;action sociale et m\u00e9dico-social, aient des notions quant \u00e0 la m\u00e9thologie de gestion du dossier de la personne accueillie et utilisent les outils de base informatiques (manipulation du clavier et de la souris)<span style=\"font-weight: bold;\"><br \/><\/span><\/p><section data-id=\"2c2ec5e\" data-element_type=\"section\"><div><div><div data-id=\"d52b353\" data-element_type=\"column\"><div><div><div data-id=\"5771f55\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div><div><ul><li><span style=\"color: var( --e-global-color-text ); font-family: Calibri, sans-serif; font-size: 11pt; font-weight: bold;\">Point sur les publics vis\u00e9s<\/span><\/li><li><span style=\"color: var( --e-global-color-text ); font-family: Calibri, sans-serif; font-size: 11pt; font-weight: bold;\">Accueil des personnes en situation de handicap<\/span><ul><li><span style=\"color: var( --e-global-color-text ); font-family: Calibri, sans-serif; font-size: 11pt;\">Il est rappel\u00e9 que le client doit pr\u00e9venir afin que nous puissions ensemble organiser un dispositif d&#8217;accompagnement des personnes avec soit des outils internes ou des am\u00e9nagement de nos supports.<\/span><\/li><\/ul><\/li><li><span style=\"color: var( --e-global-color-text ); font-family: Calibri, sans-serif; font-size: 11pt; font-weight: bold;\">Point sur les diff\u00e9rentes formations propos\u00e9es\u00a0<\/span><\/li><\/ul><p><span style=\"color: var( --e-global-color-text ); font-family: Calibri, sans-serif; font-size: 11pt; font-weight: bold;\">C<\/span><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: var( --e-global-color-text ); font-weight: var( --e-global-typography-text-font-weight );\">apacit\u00e9 aux b\u00e9n\u00e9ficiaires d\u2019analyser leurs besoins.<\/span><\/p><p><u style=\"color: #333333; font-family: Calibri, sans-serif; font-size: 11pt; font-weight: var( --e-global-typography-text-font-weight );\">Guide par axe de travail<\/u><span style=\"color: #333333; font-family: Calibri, sans-serif; font-size: 11pt; font-weight: var( --e-global-typography-text-font-weight );\">\u00a0:<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><p style=\"margin: 0cm 0cm 0cm 53.4pt; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif; color: #333333; text-indent: -18pt;\">1.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>Formation au param\u00e9trage des outils de gestion du dossier de l\u2019usager<\/p><p style=\"margin: 0cm 0cm 0cm 53.4pt; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif; color: #333333; text-indent: -18pt;\">2.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>Formation des pilotes \u00e0 l\u2019utilisation des outils de gestion du dossier de l\u2019usager<\/p><p style=\"margin: 0cm 0cm 0cm 53.4pt; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif; color: #333333; text-indent: -18pt;\">3.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>Formation des utilisateurs sur le terrain \u00e0 l\u2019utilisation des outils de gestion du dossier de l\u2019usager<\/p><p style=\"margin: 0cm 0cm 0cm 53.4pt; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif; color: #333333; text-indent: -18pt;\">4. Formation au param\u00e9trage de la gestion commerciale<\/p><p style=\"margin: 0cm 0cm 0cm 53.4pt; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif; color: #333333; text-indent: -18pt;\">5. Formation des utilisateurs \u00e0 la gestion commerciale<\/p><p><u style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">documentation reprend<\/u><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">\u00a0:<\/span><\/p><p style=\"margin: 0cm 0cm 0cm 53.4pt; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif; color: #333333; text-indent: -18pt;\">1.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>La notion de\u00a0<span style=\"font-weight: bold;\">public vis\u00e9<\/span>.<\/p><p style=\"margin: 0cm 0cm 0cm 53.4pt; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif; color: #333333;\">Voir \u00e9galement la page Choisir ma formation pour \u00eatre guid\u00e9 dans les choix des modules de formation.<\/p><p style=\"margin: 0cm 0cm 0cm 53.4pt; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif; color: #333333;\"><a style=\"color: #954f72; text-decoration-line: underline;\" href=\"https:\/\/defi-social.com\/index.php\/choisir-sa-formation\/\">Choisir sa formation<\/a><\/p><p style=\"margin: 0cm 0cm 0cm 53.4pt; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif; color: #333333; text-indent: -18pt;\">2.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>La notion de\u00a0<span style=\"font-weight: bold;\">comp\u00e9tences vis\u00e9es<\/span><\/p><p style=\"margin: 0cm 0cm 0cm 53.4pt; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif; color: #333333; text-indent: -18pt;\">3.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>La\u00a0<span style=\"font-weight: bold;\">dur\u00e9e<\/span>\u00a0de chacun des modules<\/p><p style=\"margin: 0cm 0cm 0cm 53.4pt; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif; color: #333333; text-indent: -18pt;\">4.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>Chaque module permet de t\u00e9l\u00e9charger le\u00a0<span style=\"font-weight: bold;\">programme d\u00e9taill\u00e9<\/span>. (Exemple\u00a0:\u00a0<a style=\"color: #954f72; text-decoration-line: underline;\" href=\"https:\/\/defi-social.com\/wp-content\/uploads\/2020\/10\/131-ProgrammeUtilisateursEnvironnement.pdf\">Programme Utilisateurs Environnement<\/a>)<\/p><p style=\"margin: 0cm 0cm 0cm 53.4pt; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif; color: #333333; text-indent: -18pt;\">5.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>Les objectifs de la formation sont list\u00e9s.<\/p><p style=\"margin: 0cm 0cm 0cm 53.4pt; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif; color: #333333; text-indent: -18pt;\">6.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>Chaque formation est\u00a0<span style=\"font-weight: bold;\">personnalisable<\/span>\u00a0avec un \u00e9change de fichier \u00e0 \u00e9changer avec de demandeur et ou le stagiaire.<\/p><p style=\"margin: 0cm 0cm 0cm 53.4pt; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif; color: #333333;\">(Exemple\u00a0:\u00a0\u00a0<a style=\"color: #954f72; text-decoration-line: underline;\" href=\"https:\/\/defi-social.com\/wp-content\/uploads\/2020\/10\/131-ProgrammeUtilisateursEnvironnementSouhait.pdf\">Personnalisation UtilisateursEnvironnement<\/a>\u00a0)<\/p><p style=\"margin: 0cm 0cm 0cm 53.4pt; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif; color: #333333; text-indent: -18pt;\">7.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>C\u2019est \u00e0 cet endroit que les b\u00e9n\u00e9ficiaires et ou demandeurs pourront auto\u00e9valuer l\u2019attente des objectifs vis\u00e9s.<\/p><p style=\"margin: 0cm 0cm 0cm 17.4pt; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif; color: #333333;\">(Exemple\u00a0:\u00a0<a style=\"color: #954f72; text-decoration-line: underline;\" href=\"https:\/\/defi-social.com\/wp-content\/uploads\/2020\/10\/Objectifs-131.pdf\">Objectifs-131<\/a><span style=\"color: black;\">\u00a0)<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4692\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-4692\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">2) Le prestataire diffuse des indicateurs de r\u00e9sultats adapt\u00e9s \u00e0 la nature des prestations mises en \u0153uvre et des publics accueillis.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4692\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-4692\"><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Retour sur les \u00e9valuations des b\u00e9n\u00e9ficiaires <\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Voir la page\u00a0:\u00a0<\/span><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ); font-size: 1rem;\"><u><b><a href=\"https:\/\/defi-social.com\/index.php\/liste-de-nos-formations\/\">Liste de nos formations<\/a>\u00a0<\/b><\/u><\/span><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">en bas de page\u00a0: ANALYSE DES EVALUATIONS<br \/>DE NOS FORMATIONS<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4693\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-4693\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">3) Lorsque le prestataire met en \u0153uvre des prestations conduisant \u00e0 une certification professionnelle, il informe sur les taux d\u2019obtention des certifications pr\u00e9par\u00e9es, les possibilit\u00e9s de valider un\/ou des blocs de comp\u00e9tences, ainsi que sur les \u00e9quivalences, passerelles, suites de parcours et les d\u00e9bouch\u00e9s.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4693\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-4693\"><p>Non concern\u00e9<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-529cdea elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"529cdea\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-12ef652\" data-id=\"12ef652\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aaf5f7d elementor-widget elementor-widget-heading\" data-id=\"aaf5f7d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Crit\u00e8re 2 :  L\u2019identification pr\u00e9cise des objectifs des prestations propos\u00e9es et l\u2019adaptation de ces \nprestations aux publics b\u00e9n\u00e9ficiaires, lors de la \nconception des prestations.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6eddf5a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6eddf5a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cf62d41\" data-id=\"cf62d41\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d94f11 elementor-widget elementor-widget-toggle\" data-id=\"2d94f11\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4771\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-4771\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">4) Le prestataire analyse le besoin du b\u00e9n\u00e9ficiaire en lien avec l\u2019entreprise et\/ou le financeur concern\u00e9 (s).<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4771\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-4771\"><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Audit pr\u00e9alable de formation pour la personnalisation sur la base du document\u00a0propos\u00e9 dans chaque module \u00e0 des fins de personnalisation\u00a0: <\/span><\/p><p style=\"margin-bottom: 0cm; mso-add-space: auto; line-height: normal;\">(Exemple\u00a0:\u00a0 <b><u><a href=\"https:\/\/defi-social.com\/wp-content\/uploads\/2020\/10\/131-ProgrammeUtilisateursEnvironnementSouhait.pdf\">Programme Utilisateurs Environnement Souhait<\/a><\/u><\/b>\u00a0)<\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Les r\u00e9sultats de cet audit sont ensuite repris dans notre outil de formation interne pour traitement de la proposition. (Voir application \u00ab\u00a0Formations\u00a0\u00bb)<\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">\u00a0<\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Le plus souvent il est pratiqu\u00e9 sur l\u2019application \u00ab\u00a0Formations\u00a0\u00bb en r\u00e9elle avec le client.<\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">On pr\u00e9-mesure les comp\u00e9tences avant et les comp\u00e9tences vis\u00e9es de chacun des b\u00e9n\u00e9ficiaires \u00e0 des fins de construction de proposition et de programme.<\/span><\/p><p>\u00a0<\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4772\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-4772\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">5) Le prestataire d\u00e9finit les objectifs op\u00e9rationnels et \u00e9valuables de la prestation.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4772\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-4772\"><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">D\u00e9finition des objectifs de la formation avec les outils pr\u00e9alablement pr\u00e9sent\u00e9s.<\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">\u00a0<\/span><\/p><p style=\"margin-bottom: 0cm; mso-add-space: auto; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1;\"><!-- [if !supportLists]--><span style=\"font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<br \/><\/span><\/span><!--[endif]--><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">D\u00e9finition de son propre programme (<\/span>Exemple\u00a0:\u00a0<b><u><a href=\"https:\/\/defi-social.com\/wp-content\/uploads\/2020\/10\/131-ProgrammeUtilisateursEnvironnementSouhait.pdf\">Programme Utilisateurs Environnement Souhait<\/a><\/u><\/b><\/p><p style=\"margin-bottom: 0cm; mso-add-space: auto; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo1;\"><!-- [if !supportLists]--><span style=\"font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<br \/><\/span><\/span><!--[endif]-->Recopie ou \u00e9laboration dans l\u2019application de formation.<\/p><p style=\"margin-bottom: 0cm; line-height: normal;\">Les points de programme envisag\u00e9s en tant qu\u2019objectifs font office ensuite d\u2019une \u00e9valuation.<\/p><p style=\"margin-bottom: 0cm; line-height: normal;\">Nous fonctionnons selon le principe suivant\u00a0:<\/p><p style=\"margin-bottom: 0cm; mso-add-space: auto; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo2;\"><!-- [if !supportLists]-->1.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0<br \/><\/span><!--[endif]-->Situation avant<\/p><p style=\"margin-bottom: 0cm; mso-add-space: auto; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo2;\"><!-- [if !supportLists]-->2.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0<br \/><\/span><!--[endif]-->Objectif de progr\u00e8s ou d\u2019acquisition<\/p><p style=\"margin-bottom: 0cm; mso-add-space: auto; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo2;\"><!-- [if !supportLists]-->3.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0<br \/><\/span><!--[endif]-->Situation apr\u00e8s la formation<\/p><p style=\"margin-bottom: 0cm; line-height: normal;\">Voir application<\/p><p style=\"margin-bottom: 0cm; line-height: normal;\">Exemple d\u2019\u00e9valuation<\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><b><u><a href=\"https:\/\/defi-social.com\/wp-content\/uploads\/2020\/10\/compteRenduFormation.pdf\">Compte Rendu Formation<\/a><\/u><\/b><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4773\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-4773\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">6) Le prestataire \u00e9tablit les contenus et les modalit\u00e9s de mise en \u0153uvre de la prestation, adapt\u00e9s aux objectifs d\u00e9finis et aux publics b\u00e9n\u00e9ficiaires.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4773\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-4773\"><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Elaboration du programme d\u00e9finitif selon l\u2019\u00e9valuation des objectifs vis\u00e9s dans l\u2019application \u00ab\u00a0formation\u00a0\u00bb<\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Exemple de programme suite \u00e0 personnalisation\u00a0: <\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\"><a href=\"https:\/\/defi-social.com\/wp-content\/uploads\/2020\/10\/ProgrammeSuiteAPersonnalisation.pdf\"><b><u>Programme Suite A Personnalisation<\/u><\/b><\/a><\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\">\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4774\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"tab\" aria-controls=\"elementor-tab-content-4774\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">7) Lorsque le prestataire met en \u0153uvre des prestations conduisant \u00e0 une certification professionnelle, il s\u2019assure de l\u2019ad\u00e9quation du ou des contenus de la prestation aux exigences de la certification vis\u00e9e.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4774\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-4774\"><p>Non concern\u00e9<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4775\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"tab\" aria-controls=\"elementor-tab-content-4775\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">8) Le prestataire d\u00e9termine les proc\u00e9dures de positionnement et d\u2019\u00e9valuation des acquis \u00e0 l\u2019entr\u00e9e de la prestation.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4775\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-4775\"><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Rediscutions avec \u00a0le donneur d\u2019ordre et ou le b\u00e9n\u00e9ficiaire de la formation. Si le besoin s\u2019en fait sentir nous reproc\u00e9dons \u00e0 l\u2019auto-\u00e9valuation <\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Exemple\u00a0de document support\u00a0: <\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\"><b><u><a href=\"https:\/\/defi-social.com\/wp-content\/uploads\/2020\/10\/QCM-Formation.pdf\">QCM-Formation<\/a><\/u><\/b><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e64f690 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e64f690\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0d6a833\" data-id=\"0d6a833\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b5903a elementor-widget elementor-widget-heading\" data-id=\"3b5903a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Crit\u00e8re 3 : L\u2019adaptation aux publics b\u00e9n\u00e9ficiaires des prestations et des modalit\u00e9s d\u2019accueil, d\u2019accompagnement, de suivi et d\u2019\u00e9valuation mises en \u0153uvre.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4f28b36 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4f28b36\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d90dc45\" data-id=\"d90dc45\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eb8e2cf elementor-widget elementor-widget-toggle\" data-id=\"eb8e2cf\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2461\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-2461\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">9) Le prestataire informe les publics b\u00e9n\u00e9ficiaires sur les conditions de d\u00e9roulement de la prestation.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2461\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2461\"><p style=\"margin-bottom:0cm;line-height:normal\"><span style=\"font-family:&quot;Helvetica&quot;,sans-serif;mso-fareast-font-family:&quot;Times New Roman&quot;; color:black;mso-fareast-language:FR\">A chaque formation un PowerPoint permet de<br>suivre le d\u00e9roulement de la prestation th\u00e8me par th\u00e8me :&nbsp;<\/span><span style=\"font-family:&quot;Helvetica&quot;,sans-serif;mso-fareast-font-family:&quot;Times New Roman&quot;; mso-fareast-language:FR\"><o:p><\/o:p><\/span><\/p>\n<p style=\"margin-bottom:0cm;line-height:normal\"><span style=\"font-family:&quot;Helvetica&quot;,sans-serif;mso-fareast-font-family:&quot;Times New Roman&quot;; color:black;mso-fareast-language:FR\">Dans les premi\u00e8res pages il reprend :<\/span><span style=\"font-family:&quot;Helvetica&quot;,sans-serif;mso-fareast-font-family:&quot;Times New Roman&quot;; mso-fareast-language:FR\"><o:p><\/o:p><\/span><\/p>\n<p style=\"margin-left: 18pt; text-indent: 0cm; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><!--[if !supportLists]--><span style=\"font-family: Helvetica, sans-serif;\">1.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><!--[endif]--><span style=\"font-family:&quot;Helvetica&quot;,sans-serif;mso-fareast-font-family:&quot;Times New Roman&quot;; color:black;mso-fareast-language:FR\">Les r\u00e8gles de bon fonctionnement<\/span><span style=\"font-family: Helvetica, sans-serif;\"><o:p><\/o:p><\/span><\/p>\n<p style=\"margin-left: 54pt; text-indent: -18pt; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">\n<\/p><ul>\n<li><span style=\"color: black; font-family: Helvetica, sans-serif; text-indent: -18pt; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">Horaires<\/span><\/li>\n<li><span style=\"color: black; font-family: Helvetica, sans-serif; text-indent: -18pt; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">Pauses<\/span><\/li>\n<li><span style=\"color: black; font-family: Helvetica, sans-serif; text-indent: -18pt; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">Ponctualit\u00e9<\/span><\/li>\n<li><span style=\"color: black; font-family: Helvetica, sans-serif; text-indent: -18pt; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">Quelques r\u00e8gles simples<\/span><\/li>\n<\/ul>\n<p style=\"margin-left: 18pt; text-indent: 0cm; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><!--[if !supportLists]--><span style=\"font-family:&quot;Helvetica&quot;,sans-serif;mso-fareast-font-family:Helvetica; color:black;mso-fareast-language:FR\">2.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><!--[endif]--><span style=\"font-family:&quot;Helvetica&quot;,sans-serif;mso-fareast-font-family:&quot;Times New Roman&quot;; color:black;mso-fareast-language:FR\">La m\u00e9thodologie du formateur<o:p><\/o:p><\/span><\/p>\n<p style=\"margin-left: 54pt; text-indent: -18pt; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">\n<\/p><ul>\n<li><span style=\"font-family:&quot;Helvetica&quot;,sans-serif; mso-fareast-font-family:&quot;Times New Roman&quot;;color:black;mso-fareast-language: FR\">Les \u00e9changes de d\u00e9but de formation<\/span><\/li>\n<li><span style=\"font-family:&quot;Helvetica&quot;,sans-serif; mso-fareast-font-family:&quot;Times New Roman&quot;;color:black;mso-fareast-language: FR\">La m\u00e9thodologie<\/span><\/li>\n<li><span style=\"color: black; font-family: Helvetica, sans-serif; text-indent: -18pt; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">Les \u00e9changes de fin de formation<\/span><\/li>\n<\/ul>\n<p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Voir le d\u00e9but du document de d\u00e9roulement formation :&nbsp;<\/span><\/p>\n<p style=\"margin-bottom: 0cm; line-height: normal;\"><a href=\"https:\/\/defi-social.com\/wp-content\/uploads\/2020\/10\/PowerPointDeroulementFormation.pdf\"><b><u>BIENVENUE DANS LA FORMATION<\/u><\/b><\/a><br><\/p>\n<p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\"><br><\/span><\/p>\n<p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-family: Helvetica, sans-serif; color: #333333; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">Toutes nos formations sont r\u00e9alis\u00e9es en visioconf\u00e9rence. Elles sont n\u00e9anmoins r\u00e9gies par le m\u00eame r\u00e8glement de fonctionnement et la m\u00eame r\u00e8glementation des locaux qu\u2019en pr\u00e9sentiel suivant :&nbsp;<\/span><\/p>\n<p style=\"margin-bottom: 0cm; line-height: normal;\"><a href=\"https:\/\/defi-social.com\/wp-content\/uploads\/2020\/10\/888-ReglesBonFonctionnement.pdf\"><b><u>R\u00e8gles de bon fonctionnement<\/u><\/b><\/a><br><\/p>\n<p style=\"margin-bottom: 0cm; line-height: normal;\"><a href=\"https:\/\/defi-social.com\/wp-content\/uploads\/2020\/10\/889-MemoReglementationLocaux-1.pdf\"><b><u>R\u00e8glementation des locaux<\/u><\/b><\/a><\/p>\n<p style=\"margin-bottom: 0cm; line-height: normal;\"><a href=\"https:\/\/defi-social.com\/wp-content\/uploads\/2020\/10\/ExempleCalendrier.pdf\"><b><u>Exemple Calendrier<\/u><\/b><\/a><\/p>\n<p><\/p>\n<p style=\"margin-bottom: 0cm; line-height: normal;\"><a href=\"https:\/\/defi-social.com\/wp-content\/uploads\/2020\/10\/ProgrammeSuiteAPersonnalisation.pdf\"><b><u>Programme Suite A Personnalisation<\/u><\/b><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2462\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-2462\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">10) Le prestataire met en \u0153uvre et adapte la prestation, l\u2019accompagnement et le suivi aux publics b\u00e9n\u00e9ficiaires.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2462\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2462\"><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Chaque b\u00e9n\u00e9ficiaire a sa propre \u00e9valuation et ses propres objectifs.<\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Suivi de l\u2019application formation.<\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Reformulation par chaque stagiaire. <\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Exercice d\u2019application pour chacun des stagiaires.<\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">S\u2019agissant de manipulations informatiques, chaque poste et donc chaque stagiaire doit r\u00e9p\u00e9ter les actions et ou exercices propos\u00e9s.<\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"color: black; font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">Je valide la r\u00e9alisation de l\u2019exercice avec TeamViewer install\u00e9 sur chaque poste.<\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"color: black; font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">\u00a0<\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"color: black; font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">Concernant les personnes porteuses de handicap<\/span><\/p><p style=\"box-sizing: inherit; color: #333333; font-family: 'Libre Franklin', 'Helvetica Neue', helvetica, arial, sans-serif;\">Je conseille au client prescripteur de\u00a0<span style=\"font-weight: bold;\">me pr\u00e9venir afin que nous puissions ensemble am\u00e9nager un dispositif d\u2019accompagnement<\/span>\u00a0lors des formations.<\/p><p style=\"box-sizing: inherit; color: #333333; font-family: 'Libre Franklin', 'Helvetica Neue', helvetica, arial, sans-serif;\"><span style=\"font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">A titre d\u2019exemple, je peux travailler sur les outils que le client utilise en interne. (\u00e9crans claviers am\u00e9nag\u00e9s, dispositifs visuels et ou sonores, am\u00e9nagement de nos supports PowerPoint\u2026)<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2463\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-2463\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">11) Le prestataire \u00e9value l\u2019atteinte par les publics b\u00e9n\u00e9ficiaires des objectifs de la prestation.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2463\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2463\"><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Voir nouveau document propos\u00e9 sur le site pour auto \u00e9valuer les atteintes de r\u00e9alisation d\u2019objectifs.<\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Exemple\u00a0: <\/span><a href=\"https:\/\/defi-social.com\/wp-content\/uploads\/2020\/10\/Objectifs-131.pdf\"><b><u>Objectifs-131<\/u><\/b><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2464\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"tab\" aria-controls=\"elementor-tab-content-2464\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">12) Le prestataire d\u00e9crit et met en \u0153uvre les mesures pour favoriser l\u2019engagement des b\u00e9n\u00e9ficiaires et pr\u00e9venir les ruptures de parcours.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2464\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2464\"><p style=\"margin-bottom: 0cm; line-height: normal;\"><font color=\"#000000\">Non concern\u00e9<\/font><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2465\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"tab\" aria-controls=\"elementor-tab-content-2465\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">13) Pour les formations en alternance, le prestataire, en lien avec l\u2019entreprise, anticipe avec l\u2019apprenant les missions confi\u00e9es, \u00e0 court, moyen et long terme, et assure la coordination et la progressivit\u00e9 des apprentissages r\u00e9alis\u00e9s en centre de formation et en entreprise.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2465\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2465\"><p>Non concern\u00e9<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2466\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"tab\" aria-controls=\"elementor-tab-content-2466\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">16) Lorsque le prestataire met en \u0153uvre des formations conduisant \u00e0 une certification professionnelle, il s\u2019assure que les conditions de pr\u00e9sentation des b\u00e9n\u00e9ficiaires \u00e0 la certification respectent les exigences formelles de l\u2019autorit\u00e9 de certification.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2466\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2466\"><p>Non concern\u00e9<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9f7a38b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9f7a38b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5645418\" data-id=\"5645418\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d25f2e3 elementor-widget elementor-widget-heading\" data-id=\"d25f2e3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Crit\u00e8re 4 : L\u2019ad\u00e9quation des moyens p\u00e9dagogiques, techniques et d\u2019encadrement aux prestations mises en \u0153uvre.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dd654da elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dd654da\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f579311\" data-id=\"f579311\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-99641d6 elementor-widget elementor-widget-toggle\" data-id=\"99641d6\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1601\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-1601\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">17) Le prestataire met \u00e0 disposition ou s\u2019assure de la mise \u00e0 disposition des moyens humains et techniques adapt\u00e9s et d\u2019un environnement appropri\u00e9 (conditions, locaux, \u00e9quipements, plateaux techniques\u2026).<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1601\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1601\"><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Avant chaque formation il est pratiqu\u00e9 des essais de mat\u00e9riel,<br \/>de connexion, on s\u2019assure \u00e9galement que les liaisons informatiques sont<br \/>correctes.<\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">On s\u2019assure \u00e9galement que la structures cliente ait<br \/>mis \u00e0 notre disposition les moyens n\u00e9cessaires au bon d\u00e9roulement de la formation<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1602\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-1602\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">18) Le prestataire mobilise et coordonne les diff\u00e9rents intervenants internes et\/ou externes (p\u00e9dagogiques, administratifs, logistiques, commerciaux \u2026).<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1602\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1602\"><p><span style=\"color: black; font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">L\u2019application de formation est un guide qui permet de<br \/>suivre la coordination des moyens.<\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"color: black; font-family: var( --e-global-typography-text-font-family ); font-size: 1rem; font-weight: var( --e-global-typography-text-font-weight );\">1 Mise en place d\u2019une proposition sur la base des<br \/>\u00e9valuation pr\u00e9alables<\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"color: black; font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">2 Edition du devis<\/span><br \/><span style=\"color: black; font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">3 Edition des programmes de formation<\/span><br \/><span style=\"color: black; font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">4 Gestion administrative des stagiaires<\/span><br \/><span style=\"color: black; font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">5 Edition des calendriers<\/span><br \/><span style=\"color: black; font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">6 Edition des actes de pr\u00e9sence<\/span><br \/><span style=\"color: black; font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">7 Gestion des \u00e9valuations<\/span><br \/><span style=\"color: black; font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">8 Edition des comptes rendus et attestations<\/span><br \/><span style=\"color: black; font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">9 Liaison avec la facturation<\/span><\/p><p><span style=\"color: #000000;\">10 Edition des \u00e9valuations de la formation par les demandeurs (Effets sur l&#8217;organisation de la structure)<\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">\u00a0<\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"color: black; font-family: Calibri, sans-serif; font-size: 11pt;\">Toutes les \u00e9tapes sont<br \/>r\u00e9alis\u00e9es par le formateur avec appui du secr\u00e9tariat pour la r\u00e9cup\u00e9ration de la<br \/>facturation.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1603\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-1603\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">19) Le prestataire met \u00e0 disposition du b\u00e9n\u00e9ficiaire des ressources p\u00e9dagogiques et permet \u00e0 celui-ci de se les approprier.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1603\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1603\"><h3><strong>Support p\u00e9gagogique<\/strong><\/h3><p>Nous mettons \u00e0 disposition des supports de cours pour chaque stagiaire, permettant un suivi d\u00e9taill\u00e9 et \u00e9tape par \u00e9tape de l&#8217;int\u00e9gralit\u00e9 de la formation. Ces supports sont accessibles de deux mani\u00e8res :<\/p><ol><li style=\"list-style-type: none;\"><ol><li style=\"list-style-type: none;\"><ol start=\"1\"><li><p><strong>Directement sur les postes des b\u00e9n\u00e9ficiaires<\/strong> : Les supports de cours sont pr\u00e9install\u00e9s sur les ordinateurs des stagiaires, facilitant un acc\u00e8s imm\u00e9diat et sans effort.<\/p><\/li><li><p><strong>Par envoi de liens par mail<\/strong> : Nous envoyons des liens par email permettant aux stagiaires de t\u00e9l\u00e9charger les supports de cours n\u00e9cessaires, offrant une flexibilit\u00e9 suppl\u00e9mentaire.<\/p><\/li><\/ol><\/li><\/ol><\/li><\/ol><p>Voici un aper\u00e7u de ce \u00e0 quoi pourrait ressembler un support de cours pour la formation sur Pictonomes :<\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Exemple <\/span><a href=\"https:\/\/defi-social.com\/wp-content\/uploads\/2020\/10\/Pictonomes.pdf\"><b><u>Support de cours pictonomes<\/u><\/b><\/a><\/p><p>\u00a0<\/p><h3><strong>Assistance \u00e0 la Mise en \u0152uvre des Outils de Formation \u00e0 Distance<\/strong><\/h3><p>Nous proposons un soutien complet pour aider les utilisateurs \u00e0 int\u00e9grer et utiliser l&#8217;outil de participation \u00e0 la formation \u00e0 distance, Microsoft Teams.<\/p><h3><strong>Envoi de Lien de Participation<\/strong><\/h3><p>Nous envoyons un lien par mail directement au stagiaire ou par l&#8217;interm\u00e9diaire du cadre responsable de la formation, garantissant un acc\u00e8s facile et rapide \u00e0 la session de formation.<\/p><h3><strong>Support Technique \u00e0 Distance<\/strong><\/h3><p>Pour guider les utilisateurs dans l&#8217;utilisation des outils de suivi de la formation, nous offrons une assistance avec l&#8217;outil de prise de main \u00e0 distance, TeamViewer. Cela nous permet de prendre le contr\u00f4le de leur poste de travail et de les accompagner \u00e9tape par \u00e9tape.<\/p><p>Notre objectif est de garantir que chaque utilisateur puisse b\u00e9n\u00e9ficier pleinement de la formation \u00e0 distance, sans aucune difficult\u00e9 technique.<\/p><p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-efc0fbc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"efc0fbc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d67a48f\" data-id=\"d67a48f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aa2ec32 elementor-widget elementor-widget-heading\" data-id=\"aa2ec32\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Crit\u00e8re 5 : La qualification et le d\u00e9veloppement des connaissances et comp\u00e9tences des personnels charg\u00e9s de mettre en \u0153uvre les prestations.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8d2003f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8d2003f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b8abc85\" data-id=\"b8abc85\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-24c13c2 elementor-widget elementor-widget-toggle\" data-id=\"24c13c2\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3851\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-3851\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">21) Le prestataire d\u00e9termine, mobilise et \u00e9value les comp\u00e9tences des diff\u00e9rents intervenants internes et\/ou externes, adapt\u00e9es aux prestations.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3851\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-3851\"><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Le formateur assiste \u00e0 des salons et se documente sur l\u2019\u00e9volution des pratiques et usages professionnels des EMS (\u00e9tablissements m\u00e9dico-sociaux)<\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">\u00a0<\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Exemple de documentation\u00a0: <\/span><\/p><p style=\"margin-bottom: 0cm; mso-add-space: auto; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1;\"><!-- [if !supportLists]--><span style=\"font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<b><u> <\/u><\/b><\/span><\/span><!--[endif]--><a href=\"https:\/\/solidarites-sante.gouv.fr\/IMG\/pdf\/ma_sante_2022_pages_vdef_.pdf\"><b><u>29564 Dicom dossier_VDEF.indd (solidarites-sante.gouv.fr)<\/u><\/b><\/a><\/p><p style=\"margin-bottom: 0cm; mso-add-space: auto; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1;\"><!-- [if !supportLists]--><span style=\"font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<b><u> <\/u><\/b><\/span><\/span><!--[endif]--><a href=\"https:\/\/handicap.gouv.fr\/les-aides-et-les-prestations\/reforme-de-la-tarification-des-etablissements-de-services-pour-personnes\/article\/serafin-ph\"><b><u>SERAFIN-PH (handicap.gouv.fr)<\/u><\/b><\/a><\/p><p style=\"margin-bottom: 0cm; mso-add-space: auto; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1;\"><!-- [if !supportLists]--><span style=\"font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><!--[endif]--><a href=\"https:\/\/www.has-sante.fr\/upload\/docs\/application\/pdf\/2018-03\/reco_projet_etablissement_service_anesm.pdf\"><b><u>reco_projet_etablissement_service_anesm.pdf (has-sante.fr)<\/u><\/b><\/a><\/p><p style=\"margin-bottom: 0cm; mso-add-space: auto; text-indent: -18.0pt; line-height: normal; mso-list: l0 level1 lfo1;\"><!-- [if !supportLists]--><span style=\"font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><!--[endif]-->\u00a0<\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><strong><a href=\"https:\/\/www.andicat.org\/index.php\/\">ANDICAT organisation de journ\u00e9e de discutions et d&#8217;\u00e9changes et conf\u00e9rences sur l&#8217;organisation des ESAT<\/a>.\u00a0<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3852\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-3852\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">22) Le prestataire entretient et d\u00e9veloppe les comp\u00e9tences de ses salari\u00e9s, adapt\u00e9es aux prestations qu\u2019il d\u00e9livre.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3852\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-3852\"><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Tous les leviers de formation : Abonnement Doc Salons\u2026<\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">ANDICAT, Webinaire Agence du Num\u00e9rique en Sant\u00e9&#8230;<\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">\u00a0<\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><a href=\"https:\/\/www.andicat.org\/index.php\/article\/actualites\/438\/webinaire---convention-dappui-quelle-facturation-aux-entreprises.html\"><b><u>Webinaire sur l&#8217;organisation de la facturation en ESAT (D\u00e9cembre 2024)<\/u><\/b><\/a><\/p><p>\u00a0<\/p><p><strong><a href=\"https:\/\/esante.gouv.fr\/webinaires\/experimentation-mon-espace-sante-dans-le-secteur-medico-social-le-retour-dexperience-final\">Exp\u00e9rimentation Mon espace sant\u00e9 dans le secteur m\u00e9dico-social : le retour d&#8217;exp\u00e9rience final | Agence du Num\u00e9rique en Sant\u00e9<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3c91a51 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3c91a51\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f8723a8\" data-id=\"f8723a8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-31d43fe elementor-widget elementor-widget-heading\" data-id=\"31d43fe\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Crit\u00e8re 6 : L\u2019inscription et l\u2019investissement du prestataire dans son environnement professionnel.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d4b4d0a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d4b4d0a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-119870e\" data-id=\"119870e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-206785c elementor-widget elementor-widget-toggle\" data-id=\"206785c\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3391\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-3391\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">23) Le prestataire r\u00e9alise une veille l\u00e9gale et r\u00e9glementaire sur le champ de la formation professionnelle et en exploite les enseignements.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3391\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-3391\"><p style=\"margin-bottom: 0cm; line-height: normal;\"><a href=\"https:\/\/travail-emploi.gouv.fr\/formation-professionnelle\/formation-des-salaries\/\"><b><u>Formation<br \/>des salari\u00e9s &#8211; Minist\u00e8re du Travail, de l&#8217;Emploi et de l&#8217;Insertion (travail-emploi.gouv.fr)<\/u><\/b><\/a><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\">\u00a0<\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><a href=\"https:\/\/www.cariforefnormandie.fr\/\"><b><u>Carif-Oref de Normandie ! &#8211; Les cl\u00e9s<br \/>de la formation et de l&#8217;emploi (cariforefnormandie.fr)<\/u><\/b><\/a><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\">\u00a0<\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"text-decoration: underline;\"><strong><a href=\"https:\/\/of.moncompteformation.gouv.fr\/espace-public\/\">Portail d\u2019Information des Organismes de Formation | Portail d\u2019Information des Organismes de Formation<\/a><\/strong><\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><strong><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">\u00a0<\/span><\/strong><\/p><p><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">\u00a0<\/span><span style=\"color: black; font-family: Calibri, sans-serif; font-size: 11pt; font-weight: var( --e-global-typography-text-font-weight );\">Newsletter<\/span><span style=\"color: black; font-family: Calibri, sans-serif; font-size: 11pt; font-weight: var( --e-global-typography-text-font-weight );\">\u00a0\u00a0 <\/span><span style=\"color: black; font-family: Calibri, sans-serif; font-size: 11pt; font-weight: var( --e-global-typography-text-font-weight );\">Mail des prestataires\u2026. Surveillance des<br \/>nouvelles dispositions.<\/span><span style=\"color: black; font-family: Calibri, sans-serif; font-size: 11pt; font-weight: var( --e-global-typography-text-font-weight );\">\u00a0 \u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3392\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-3392\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">24) Le prestataire r\u00e9alise une veille sur les \u00e9volutions des comp\u00e9tences, des m\u00e9tiers et des emplois dans ses secteurs d\u2019intervention et en exploite les enseignements.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3392\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-3392\"><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Exemple de documentation\u00a0: <\/span><\/p><ul><li><a href=\"https:\/\/solidarites-sante.gouv.fr\/IMG\/pdf\/ma_sante_2022_pages_vdef_.pdf\"><b><u>29564Dicom dossier_VDEF.indd (solidarites-sante.gouv.fr)<\/u><\/b><\/a><\/li><li><a href=\"https:\/\/handicap.gouv.fr\/les-aides-et-les-prestations\/reforme-de-la-tarification-des-etablissements-de-services-pour-personnes\/article\/serafin-ph\"><b><u>SERAFIN-PH(handicap.gouv.fr)<\/u><\/b><\/a><\/li><li><b><u><a href=\"https:\/\/www.has-sante.fr\/upload\/docs\/application\/pdf\/2018-03\/reco_projet_etablissement_service_anesm.pdf\">reco_projet_etablissement_service_anesm.pdf(has-sante.fr)<\/a><\/u><\/b><\/li><\/ul><p><b><br \/><\/b><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">ANDICAT<\/span><\/p><ul><li><span style=\"text-decoration: underline;\"><strong><a href=\"https:\/\/www.andicat.fr\/index.php\/article\/evenements\/401\/rencontres-nationales-en-region-a-lyon-les-26-27-et-28-novembre-2024.html\">Andicat &#8211; Rencontres nationales en r\u00e9gion \u00e0 Lyon les 26, 27 et 28 novembre 2024<\/a><\/strong><\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3393\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-3393\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">25) Le prestataire r\u00e9alise une veille sur les innovations p\u00e9dagogiques et technologiques permettant une \u00e9volution de ses prestations et en exploite les enseignements.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3393\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-3393\"><p><span style=\"font-size: 11.0pt; line-height: 107%; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: FR; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;\"><a href=\"https:\/\/latelierduformateur.fr\/54-bonnes-pratiques-de-lenseignement-en-ligne\/\"><u><b>\u201c54 bonnes pratiques de l\u2019enseignement en ligne\u201d \u2013 L&#8217;atelier du formateur<\/b><\/u><\/a><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3394\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"tab\" aria-controls=\"elementor-tab-content-3394\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">26) Le prestataire mobilise les expertises, outils et r\u00e9seaux n\u00e9cessaires pour accueillir, accompagner\/former ou orienter les publics en situation de handicap.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3394\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-3394\"><p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Nous intervenons dans des EMS, les locaux sont donc en conformit\u00e9 avec les pr\u00e9requis d\u2019accueil de personnes en situation de handicap.<\/span><\/p><p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">\u00a0<\/span><\/p><p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Nous accueillons \u00e9galement des personnes en situation de handicap psychique ou mental. (Retard mental l\u00e9ger)<\/span><\/p><p>\u00a0<\/p><p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Nous avons accueilli une personne souffrant de troubles de la vision n\u00e9cessitant un rythme et une approche particuli\u00e8re.<\/span><\/p><p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Les sessions \u00e9taient plus courtes, les \u00e9crans adapt\u00e9s (formation sur son poste de travail).<\/span><\/p><h3><span style=\"text-decoration: underline;\"><strong>Charte d\u2019Engagement pour l\u2019Accessibilit\u00e9<\/strong><\/span><\/h3><p><span style=\"color: #000000;\"><strong>Engagement pour l&#8217;Accessibilit\u00e9 :<\/strong> Nous nous engageons \u00e0 assurer l&#8217;acc\u00e8s de nos services et formations \u00e0 tous les publics, y compris les personnes en situation de handicap. Cela inclut la mise en place de solutions adapt\u00e9es pour favoriser une participation \u00e9quitable.<\/span><\/p><p><span style=\"color: #000000;\"><strong>Ressources mobilis\u00e9es pour l\u2019accompagnement et l\u2019orientation des publics :<\/strong><\/span><\/p><ul><li><p><span style=\"color: #000000;\"><strong>Soutien Individuel :<\/strong> Un accompagnement personnalis\u00e9 pour chaque apprenant afin de r\u00e9pondre \u00e0 ses besoins sp\u00e9cifiques.<\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><strong>Orientation Sp\u00e9cialis\u00e9e :<\/strong> Des services d&#8217;orientation pour aider les individus \u00e0 naviguer et \u00e0 b\u00e9n\u00e9ficier pleinement de nos programmes.<\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><strong>Outils P\u00e9dagogiques Adapt\u00e9s :<\/strong> Utilisation de mat\u00e9riels et de supports de formation adapt\u00e9s pour une meilleure accessibilit\u00e9.<\/span><\/p><\/li><\/ul><p><span style=\"color: #000000;\">Nous sommes d\u00e9termin\u00e9s \u00e0 garantir que tous les apprenants aient les m\u00eames opportunit\u00e9s de r\u00e9ussite, quelles que soient leurs situations personnelles.\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3395\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"tab\" aria-controls=\"elementor-tab-content-3395\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">27) Lorsque le prestataire fait appel \u00e0 la sous-traitance ou au portage salarial, il s\u2019assure du respect de la conformit\u00e9 au pr\u00e9sent r\u00e9f\u00e9rentiel.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3395\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-3395\"><p>Pas de sous-traitance<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3396\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"tab\" aria-controls=\"elementor-tab-content-3396\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">28) Lorsque les prestations dispens\u00e9es au b\u00e9n\u00e9ficiaire comprennent des p\u00e9riodes de formation en situation de travail, le prestataire mobilise son r\u00e9seau de partenaires socio-\u00e9conomiques pour co-construire l\u2019ing\u00e9nierie de formation et favoriser l\u2019accueil en entreprise.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3396\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-3396\"><p>Non concern\u00e9<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a65e8a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2a65e8a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9b84b8a\" data-id=\"9b84b8a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-649419a elementor-widget elementor-widget-heading\" data-id=\"649419a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Crit\u00e8re 7 : Le recueil et la prise en compte des appr\u00e9ciations et des r\u00e9clamations formul\u00e9es par les parties prenantes aux prestations d\u00e9livr\u00e9es.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2e85110 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2e85110\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-88076cd\" data-id=\"88076cd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5210bde elementor-widget elementor-widget-toggle\" data-id=\"5210bde\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8601\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-8601\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">30) Le prestataire recueille les appr\u00e9ciations des parties prenantes : b\u00e9n\u00e9ficiaires, financeurs, \u00e9quipes p\u00e9dagogiques et entreprises concern\u00e9es.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8601\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-8601\"><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Questionnaire de satisfaction stagiaires et entreprises\u2026<\/span><\/p><p>\u00a0<\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Voir notre site\u00a0: <\/span><u><b><a href=\"https:\/\/defi-social.com\/index.php\/evaluation-formation\/\">\u00c9valuation des formations<\/a><\/b><\/u><\/p><p>\u00a0<\/p><p><span style=\"color: #000000;\">Voir \u00e9galement l&#8217;\u00e9valuation des donneurs d&#8217;ordre<\/span> <span style=\"text-decoration: underline;\"><strong><a href=\"https:\/\/defi-social.com\/wp-content\/uploads\/2023\/02\/EvaluationFormationsCollaborateurs-1.pdf\">EvaluationFormationsCollaborateurs-1.pdf<\/a><\/strong><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8602\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-8602\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">31) Le prestataire met en \u0153uvre des modalit\u00e9s de traitement des difficult\u00e9s rencontr\u00e9es par les parties prenantes, des r\u00e9clamations exprim\u00e9es par ces derni\u00e8res, des al\u00e9as survenus en cours de prestation.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8602\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-8602\"><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Questionnaire de satisfaction stagiaires et entreprises\u2026 <\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">Voir notre site\u00a0: <\/span><b><u><a href=\"https:\/\/defi-social.com\/index.php\/evaluation-formation\/\">\u00c9valuation des formations<\/a><\/u><\/b><\/p><p><span style=\"color: #000000;\">Voir \u00e9galement l&#8217;\u00e9valuation des donneurs d&#8217;ordre<\/span><span style=\"text-decoration: underline;\"><strong><a href=\"https:\/\/defi-social.com\/wp-content\/uploads\/2023\/02\/EvaluationFormationsCollaborateurs-1.pdf\"> EvaluationFormationsCollaborateurs-1.pdf<\/a><\/strong><\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><b>\u00a0<\/b><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; color: black; mso-fareast-language: FR;\">A la fin du questionnaire les b\u00e9n\u00e9ficiaires peuvent s\u2019exprimer.<\/span><\/p><p style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"color: #000000;\">Lors de l&#8217;\u00e9valuation du stagiaire, le formateur s&#8217;exprime \u00e0 travers un compte rendu de formation adress\u00e9 \u00e0 l&#8217;entreprise qui le remet \u00e0 son employ\u00e9 lors d&#8217;un entretien.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000;\">Nous mettons \u00e0 disposition une page sur notre site permettant de signaler une disfonctionnement dans le d\u00e9roulement de la formation ou des difficult\u00e9s pour les stagiaires \u00e0 atteindre leurs objectifs.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8603\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-8603\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">32) Le prestataire met en \u0153uvre des mesures d\u2019am\u00e9lioration \u00e0 partir de l\u2019analyse des appr\u00e9ciations et des r\u00e9clamations.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8603\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-8603\"><h3><span style=\"text-decoration: underline;\"><strong><span style=\"color: #000000; text-decoration: underline;\">Am\u00e9lioration Continue de Nos Formations<\/span><\/strong><\/span><\/h3><p><span style=\"color: #000000;\">Nous sommes en perp\u00e9tuel questionnement et re questionnement pour garantir la qualit\u00e9 et l&#8217;efficacit\u00e9 de nos formations. Voici comment nous proc\u00e9dons :<\/span><\/p><p><span style=\"color: #000000;\"><strong>Retour d&#8217;\u00c9valuation et \u00c9changes<\/strong> Nous nous basons sur les retours d\u2019\u00e9valuation des stagiaires ainsi que sur les \u00e9changes avec les entreprises qui nous missionnent pour adapter et am\u00e9liorer constamment nos m\u00e9thodes.<\/span><\/p><p><span style=\"color: #000000;\"><strong>Bilan en Fin de Session<\/strong> \u00c0 la fin des sessions de formation, nous effectuons syst\u00e9matiquement un bilan avec le correspondant formation dans la structure pour recueillir des commentaires et des suggestions.<\/span><\/p><p><span style=\"color: #000000;\"><strong>Adaptabilit\u00e9 et R\u00e9activit\u00e9<\/strong> Un exemple concret de notre d\u00e9marche : lors d&#8217;une de nos derni\u00e8res formations, nous avons longuement \u00e9chang\u00e9 sur le d\u00e9roulement et avons d\u00fb adapter nos interventions initialement pr\u00e9vues en pr\u00e9sentiel par groupe de 8 personnes. Nous avons cr\u00e9\u00e9 des groupes r\u00e9duits de 1 \u00e0 3 personnes, permettant ainsi aux b\u00e9n\u00e9ficiaires de s\u2019investir davantage dans la formation et d&#8217;assurer un suivi plus personnalis\u00e9.<\/span><\/p><p><span style=\"color: #000000;\">Cette approche nous permet de fournir des formations sur-mesure, r\u00e9pondant au mieux aux besoins de chaque participant et garantissant une exp\u00e9rience d&#8217;apprentissage optimale.<\/span><\/p><p><span style=\"color: #000000;\"><strong>Signalement des Dysfonctionnements et Difficult\u00e9s <\/strong><\/span><span style=\"color: #000000;\">Nous sommes engag\u00e9s \u00e0 offrir des formations de haute qualit\u00e9 et \u00e0 assurer que chaque stagiaire puisse atteindre ses objectifs. Pour cela, nous avons mis en place une page d\u00e9di\u00e9e sur notre site web pour faciliter le signalement de tout dysfonctionnement dans le d\u00e9roulement de la formation ou des difficult\u00e9s rencontr\u00e9es par les stagiaires.\u00a0<\/span><\/p><p><span style=\"color: #000000;\"><strong>Acc\u00e9der \u00e0 la page de signalement<\/strong> Notre page de signalement permet aux stagiaires et aux encadrants de notifier rapidement tout probl\u00e8me. Que ce soit une difficult\u00e9 technique, un souci organisationnel ou des obstacles personnels, chaque signalement sera trait\u00e9 avec la plus grande attention.<\/span><\/p><p><span style=\"color: #000000;\"><strong>La voix compte des stagiaires et donneurs d&#8217;ordre compte<\/strong> Chaque commentaire nous aide \u00e0 am\u00e9liorer continuellement nos programmes et \u00e0 assurer que tous les participants b\u00e9n\u00e9ficient des meilleures conditions d&#8217;apprentissage.<\/span><\/p><p><span style=\"color: #000000;\">Pour acc\u00e9der \u00e0 cette page, rendez-vous sur notre site web \u00e0 la page suivante : <a style=\"color: #000000;\" href=\"https:\/\/defi-social.com\/index.php\/reclamation-sur-les-formations\/\">R\u00e9clamation sur les formations \u2013 *D\u00e9fi Social-URGENCEFLASH-Forma&#8217;diff<\/a><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fbbc6cf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fbbc6cf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c5a4d8e\" data-id=\"c5a4d8e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8f41156 elementor-widget elementor-widget-heading\" data-id=\"8f41156\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Crit\u00e8re 8 : L\u2019organisme a-t-il conserv\u00e9 un enregistrement de toutes les r\u00e9clamations dont il a eu connaissance concernant la conformit\u00e9 aux exigences de certification et mis ces enregistrements \u00e0 la disposition de l'organisme de certification sur demande<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e4fe144 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e4fe144\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-32a3cd3\" data-id=\"32a3cd3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c84cb03 elementor-widget elementor-widget-toggle\" data-id=\"c84cb03\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2101\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-2101\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">33) L\u2019organisme a-t-il conserv\u00e9 un enregistrement de toutes les r\u00e9clamations dont il a eu connaissance concernant la conformit\u00e9 aux exigences de certification et mis ces enregistrements \u00e0 la disposition de l'organisme de certification sur demande (exigence issue de la norme d'accr\u00e9ditation ISO 17065)<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2101\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2101\"><p><span style=\"color: #000000;\"><strong>Enregistrement des R\u00e9clamations<\/strong> Nous conservons un enregistrement pr\u00e9cis des r\u00e9clamations \u00e9mises lors des questionnaires de satisfaction pour assurer un suivi rigoureux.<\/span><\/p><p><span style=\"color: #000000;\"><strong>Champ &#8220;Commentaires&#8221; pour les R\u00e9clamations<\/strong> Dans le cadre de notre d\u00e9marche d&#8217;am\u00e9lioration continue, nous avons ajout\u00e9 un champ &#8220;commentaires&#8221; dans les \u00e9valuations des stagiaires, leur permettant de formuler toutes r\u00e9clamations. <\/span><span style=\"color: #000000;\">Ce m\u00eame champ a \u00e9t\u00e9 int\u00e9gr\u00e9 \u00e0 la page d&#8217;\u00e9valuation par les donneurs d&#8217;ordre pour le compte de leurs collaborateurs.<\/span><\/p><p><span style=\"color: #000000;\"><strong>Suivi et Traitement des R\u00e9clamations<\/strong> Toute r\u00e9clamation identifi\u00e9e dans les \u00e9valuations est automatiquement prise en compte et trait\u00e9e. Nous assurons le suivi de chaque signalement jusqu&#8217;\u00e0 la proposition d&#8217;une solution, qui sera communiqu\u00e9e aux demandeurs.<\/span><\/p><div>\u00a0<\/div><p><span style=\"color: #000000;\">Cette approche garantit une \u00e9coute attentive et une r\u00e9solution proactive des probl\u00e8mes, contribuant ainsi \u00e0 l&#8217;am\u00e9lioration constante de nos services<\/span>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9a8b69f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9a8b69f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5bff091\" data-id=\"5bff091\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5b168f3 elementor-widget elementor-widget-heading\" data-id=\"5b168f3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Crit\u00e8re 9 : L\u2019organisme respecte-t-il la charte d\u2019utilisation du logo de certification (\u00e0 contr\u00f4ler uniquement lors de l\u2019audit de surveillance ou lors de l\u2019audit de renouvellement)<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-41377d7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"41377d7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f20ee81\" data-id=\"f20ee81\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0592620 elementor-widget elementor-widget-toggle\" data-id=\"0592620\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5841\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-5841\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">34) L\u2019organisme respecte-t-il la charte d\u2019utilisation du logo de certification Qualiopi ? L'organisme ne peut \u00e9galement pas utiliser le logo de Pron\u00e9o. Si l'organisme n'est pas encore certifi\u00e9, l'organisme ne doit pas faire r\u00e9f\u00e9rence \u00e0 la certification.  (exigence issue de la norme d'accr\u00e9ditation ISO 17065)<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5841\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-5841\"><p><span style=\"color: #000000;\">l&#8217;organisme respecte la charte d&#8217;utilisation du logo de certification Qualiopi. <\/span><\/p><p><span style=\"color: #000000;\">La charte d&#8217;usage, ainsi que le r\u00e8glement d&#8217;utilisation, d\u00e9finissent les conditions et modalit\u00e9s d&#8217;utilisation de la marque Qualiopi. Cela inclut l&#8217;obligation d&#8217;accompagner le logo du bandeau horizontal avec la mention &#8220;ACTIONS DE FORMATION&#8221; et de ne pas modifier le logo de quelque fa\u00e7on que ce soit.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-40a91d9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"40a91d9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-587d153\" data-id=\"587d153\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-696182e elementor-widget elementor-widget-image\" data-id=\"696182e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"463\" height=\"485\" src=\"https:\/\/defi-social.com\/wp-content\/uploads\/2024\/11\/Indicateurs-2022-2023-bis.png\" class=\"attachment-large size-large wp-image-4047\" alt=\"Indicateur de satisfaction 2022-2023\" loading=\"lazy\" srcset=\"https:\/\/defi-social.com\/wp-content\/uploads\/2024\/11\/Indicateurs-2022-2023-bis.png 463w, https:\/\/defi-social.com\/wp-content\/uploads\/2024\/11\/Indicateurs-2022-2023-bis-286x300.png 286w, https:\/\/defi-social.com\/wp-content\/uploads\/2024\/11\/Indicateurs-2022-2023-bis-350x367.png 350w\" sizes=\"100vw\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1edd9ea elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1edd9ea\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1cce2e4\" data-id=\"1cce2e4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-efedbba elementor-widget elementor-widget-image\" data-id=\"efedbba\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"462\" height=\"565\" src=\"https:\/\/defi-social.com\/wp-content\/uploads\/2024\/11\/Satisfaction-2022-2023.png\" class=\"attachment-large size-large wp-image-4043\" alt=\"Satisfaction-2022-2023\" loading=\"lazy\" srcset=\"https:\/\/defi-social.com\/wp-content\/uploads\/2024\/11\/Satisfaction-2022-2023.png 462w, https:\/\/defi-social.com\/wp-content\/uploads\/2024\/11\/Satisfaction-2022-2023-245x300.png 245w, https:\/\/defi-social.com\/wp-content\/uploads\/2024\/11\/Satisfaction-2022-2023-350x428.png 350w\" sizes=\"100vw\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Notre organisme de formation Jo\u00ebl Hunault &#8211; Forma Diff est certifi\u00e9 pour ses actions de : L. 6313-1-1 Formation professionnelle continue. Cliquez sur le lien pour visualiser le certificat :\u00a0Certificat &#8211; F0197 &#8211; Jo\u00ebl Hunault &#8211; Forma Diff &#8211; 26_12_2020_16_27_07 Cliquez sur ce lien pour visualiser l&#8217;organigramme de notre organisme. Crit\u00e8re 1 : Les conditions &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/defi-social.com\/index.php\/indicateurs-qualiopi\/\" class=\"more-link\">Continuer la lecture<span class=\"screen-reader-text\"> de &laquo;&nbsp;Indicateurs QUALIOPI&nbsp;&raquo;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/defi-social.com\/index.php\/wp-json\/wp\/v2\/pages\/3481"}],"collection":[{"href":"https:\/\/defi-social.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/defi-social.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/defi-social.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/defi-social.com\/index.php\/wp-json\/wp\/v2\/comments?post=3481"}],"version-history":[{"count":96,"href":"https:\/\/defi-social.com\/index.php\/wp-json\/wp\/v2\/pages\/3481\/revisions"}],"predecessor-version":[{"id":4162,"href":"https:\/\/defi-social.com\/index.php\/wp-json\/wp\/v2\/pages\/3481\/revisions\/4162"}],"wp:attachment":[{"href":"https:\/\/defi-social.com\/index.php\/wp-json\/wp\/v2\/media?parent=3481"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}